Intelligence Dashboard
Understand what's driving
customer conversations
Real-time insights into ticket drivers, product issues, sentiment trends, and performance metrics. Make data-driven decisions with AI-powered analytics.
Total Tickets
2,451
+12%vs last month
Avg Response Time
2.3s
-15%vs last month
Resolution Rate
94%
+3%vs last month
Customer Satisfaction
4.8/5
+0.2vs last month
Sentiment Trends
68%
Positive
24%
Neutral
8%
Negative
Powerful analytics features
Issue Detection
AI automatically identifies recurring problems, product issues, and customer pain points from conversations. Get alerts before issues escalate.
- •Automated issue detection
- •Severity classification
- •Trend analysis
- •Alert system
Trend Analysis
Understand what's driving ticket volume, identify seasonal patterns, and track performance over time. Spot opportunities for improvement.
- •Time-series analysis
- •Pattern recognition
- •Forecasting
- •Comparative insights
Custom Reports
Build custom reports tailored to your needs. Schedule automated reports, export data, and share insights with your team.
- •Custom report builder
- •Scheduled reports
- •Data export
- •Team sharing
Start making data-driven decisions
Get real-time insights into your customer conversations. Start your free trial today.